Returns
At Artraveller we want you to be completely happy with your purchase. That’s why we offer a 30 day returns policy on items that are unused and in their original condition.
To claim a refund, simply email info@artraveller.co.uk stating the order details and your intention to return an item so that we can keep an eye out for it. Post returns to: 10 Wandle Road, London, England, SW17 7DW in suitable packaging along with your proof of purchase.We recommend using a recorded method of delivery as unfortunately we can’t refund for anything that is lost in transit. Please note we do not pay for returns postage.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-10 working days.